Cuts to public spending have hit services hard; and more reductions are on the way. The worst can only be avoided by a step-change in public service productivity services. Much scope for improvement is there – but only if the ability to work in different and more effective ways is properly supported.
Authored by the Head of Analysis to the Gershon Efficiency Review, this new report from the Young Foundation – Public service productivity in the UK: What went wrong? What went right? – analyses trends and performance in the UK compared to international competitors – and draws on case studies in education and health to highlight lessons for reform.