Julie Mellor


Dame Julie Mellor is Chair of the Parliamentary and Health Services Ombudsman. Since she joined in 2012, the Ombudsman service has embarked on a radical programme of modernisation to ensure it has ‘more impact for more people’ – increasing the number of investigations, working to improve the quality and consistency of its service, and using insight from cases to help others improve public services and complaint handling.

Julie is also a Trustee at Nesta, and was previously a partner in PwC’s London health practice. Following a 20 year career working in HR she became Chair of the Equal Opportunities Commission, and was made a Dame Commander of the British Empire in 2006 for services to equal opportunities.