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The Young Foundation welcomes contributions from many sectors and standpoints - views expressed here are not necessarily held by The Young Foundation.

Ideas, as well as people, now move more freely. We have put new models, drawn from other classes and other parts of the world, before the local people, creating new aspirations and new ideas.
Michael Young and Peter Willmott.
Family and Kinship in East London, 1957

Something from the weekend: When my customer service stopped on Saturday, I pledged to use my buying power to drive forward value

Date: January 28 2014

Posted by: Stuart Thomason

In comparison to the problems our society faces it appears somewhat childish to be annoyed at the failure of a large multinational car hire firm (Alamo @London City Airport) to provide me with the service they had contractually agreed with me this weekend. However, something about the way the situation was handled has nudged me... Find out more