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The Young Foundation welcomes contributions from many sectors and standpoints - views expressed here are not necessarily held by The Young Foundation.

Ideas, as well as people, now move more freely. We have put new models, drawn from other classes and other parts of the world, before the local people, creating new aspirations and new ideas.
Michael Young and Peter Willmott.
Family and Kinship in East London, 1957

Communicating change to frontline staff

Date: December 03 2014

Posted by: Johanna Ejbye, Sophie Hostick-Boakye

Improving service delivery is important. We believe that whenever possible, it should be co-designed with practitioners and users – just as the model for integrated care in Islington is being. To realise the full potential of improvements to services, it is crucial that people delivering and using it understand and feel comfortable with the changes. That’s why The Young... Find out more