Neighbourhood working and organisational culture: A scoping paper for the Neighbourhood Action Network.
Over the last decade there has been a growing acknowledgement within local government that one of the major impediments to improving service delivery is the culture of the organisation.
A local authority can fine tune its departmental structures time and again, but if the culture of the authority does not support cross departmental working, fails to accommodate local setting of priorities, and does not put empowerment of residents and service users at its core, then neighbourhood working will be frustrated.
Housing & regeneration Local government & public services
Posted on: 1 January 2009